Handling USAA Insurance Auto Accident Claims in Alabama (2024)

USAA (United Services Automobile Association) is a financial services group that provides insurance, banking, and investment services primarily to individuals and families who serve, or have served, in the United States military. USAA car insurance is one of their key offerings and includes various types of coverage, benefits, and services tailored to meet the needs of military members and their families. USAA car insurance is available to active, retired, and honorably separated officers and enlisted personnel of the U.S. military, as well as their family members.

USAA was founded in 1922 by a group of U.S. Army officers in San Antonio, Texas. These officers joined forces to insure each other’s vehicles because they found it difficult to obtain auto insurance due to the perception that military members were high-risk customers.

Don’t Assume That USAA is Different

While USAA Insurance is offered to service members and their families, don’t assume that the adjusters at USAA are on your side—no matter who you are— If you’ve been injured by a driver who holds USAA Insurance. Adjusters for all insurance companies, including USAA, are trained to ensure that if their policyholder is the at-fault party, the company pays as little as possible to the accident victim. They are not on your side and will do everything in their power to pay you as little as possible for your damages and injuries. In short, USAA is BIG INSURANCE and handles claims just like all of the other automobile insurance companies.

If you or someone you love has been injured or killed in an accident in which the at-fault driver is insured by USAA Insurance, be sure to contact the USAA auto claims attorneys at Hollis, Wright & Clay, P.C. We have decades of experience in dealing with USAA, as well as other insurance companies, to ensure our clients receive the compensation they are lawfully due for injuries, medical bills, lost wages, pain and suffering, emotional distress, and more. Our attorneys will work tirelessly for you while you rest and recover from your injuries.

There’s no reason not to call us! We offer FREE and CONFIDENTIAL consultations. Additionally, we do not get paid unless we recover money for you. You will never come out-of-pocket when we represent you. We cover all expenses related to your claim and only get reimbursed if we secure money from the insurance company. If the insurance company refuses to provide you with a fair settlement, our attorneys are not afraid to go to trial. Our team of attorneys have handled and/or tried numerous cases involving USAA. We are very familiar with the adjusters at USAA as well as the attorneys that represent individuals insured by USAA.

How Does Your Claim Start?

Ensuring that insurance companies of the at-fault party pay the victim compensation after a car accident involves a deep understanding of the claims process and insurance company policies. We know your rights and are well versed in all the steps to secure you a fair and just settlement. Below are the steps we will take initially to determine how to proceed with your case.

  1. Your Free Consultation:
    1. We will meet you and get a full description of the accident and the events surrounding the accident.
    2. The USAA Insurance auto claim attorneys at Hollis, Wright & Clay, P.C. will evaluate the details of the case to determine if the claim is viable based on many factors and the law. The date of the event is important, as you only have two years to file a lawsuit. If you file a lawsuit after two years, it will get dismissed. We will also evaluate case information such as the details of the accident and whether the at-fault party has insurance coverage. If they do not, we will assess whether you have uninsured and/or underinsured motorist (UM/UIM) coverage with your insurance company. This can provide an additional route towards recovery.
  1. Legal Advice:
    1. We will evaluate your case and tell you what options you have going forward. We will determine whether the case is something we feel like we can win.
    2. We will discuss a basic strategy and guidelines as to how we will proceed.

Investigation and Gathering Evidence

An important aspect of fighting a large insurance company to be sure you receive the money you deserve for your injuries and losses is getting a firm grasp of the facts and the accident. Insurance companies will try to lowball you, disprove the facts, and cast doubt on the circ*mstances surrounding the accident. We will expend much effort and money to investigate your case so that the insurance company cannot poke holes in your version of what happened. Some of these steps are below:

  • Visit and Analyze the Scene: Our attorneys will gather evidence, take photographs and talk to witnesses in order to piece together an accurate picture of the events. We will use in-house and contracted investigators and experts to get all possible information related to the accident and the surrounding circ*mstances.
  • Police Report: We will secure the police report and thoroughly review it for accuracy and detail. If there are mistakes, we will work to have the investigating officer amend the report.
  • Witness Statements: Identifying and interviewing witnesses to get their first-hand accounts of the events will help us get an accurate picture of what happened.
  • Medical Records: We will collect all medical records, bills, and documents related to your injuries and treatment. This will help us prove that you were indeed injured in the accident and the extent of your injuries.
  • Expert Consultations: Often, we will consult with accident reconstruction experts to get a full grasp of the accident dynamics and facts.
  • Notifying Insurers: We will inform your insurance company and the at-fault party’s insurer of the accident to let them know you have an attorney representing you.
  • Managing Communication: While you heal from injuries, we will handle all communication with the insurance adjusters and the insurance company. This allows you to rest and recover while we take care of your insurance claim.
  • Filing Claims: We will file all claims and make demands for a fair settlement. We will review any offers and negotiate with the insurance company on your behalf.
  • File a Lawsuit: If the insurance company does not offer a fair settlement or unreasonably delays or frustrates the process, then we will file a lawsuit and use the power of the court to force them to do right and treat you fairly.

We fully prepare for your case to ensure your claim is a success. If, however, the insurance company will not cooperate and give you the settlement you deserve, we are fully prepared to go to trial on your behalf. Using an attorney will maximize your compensation and minimize your stress. The USAA auto claim attorneys at Hollis, Wright & Clay, P.C. will navigate the complex legal landscape following your car accident with an at-fault party who carries USAA Insurance.

For a FREE and CONFIDENTIAL consultation, call us at 844.LAW.TALK or 205.324.3600 or contact us online here.

Handling USAA Insurance Auto Accident Claims in Alabama (2024)
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